No matter how large or small your technology problem is, we can probably help! You never know until you ask, so just give us a call!
There are two ways to get support services from Leeway Austin:
- OVER THE PHONE - There are many technology issues that can be resolved with a simple phone call. To find out if your issue is one of them, call us at +1-512-600-1103
- IN PERSON - We will come to you! If you are located within our service area (See our Service Area Map) we will come to your location! Just Call us to schedule the service call!
Whether your issue is resolved with a phone call or in-person at your location, you pay only our simple service call charge. We are even available after-hours for those with emergency or urgent technical issues.
|Business Hours||Individual/Personal||$39 (tax included)|
|Business Hours||Business||$99 (tax included)|
|After Hours||Individual/Personal||$59 (tax included)|
|After Hours||Business||$139 (tax included)|
Our business hours are Monday - Friday 9am-7pm Central time. any service/support calls outside of this are considered After Hours for pricing purposes.
If during your on-site service call we determine that your PC can't be fixed in a timely manner, your service call is upgraded to the PC Repair Service instead. This service is for individuals who have a more serious computer problem which we couldn't resolve on-site and it requires more work in our shop. Perhaps you suffered a catastrophic hardware failure (such as a failed hard drive). Maybe you suffered a computer virus infection or other operating system failure or just want to wipe it back to factory. For these and many other computer problems you will need our PC Repair Service. You will pay a flat rate service fee of $99 plus any parts or materials needed to complete your repair. We do not mark-up the repair parts or materials. These costs are passed on to you for exactly what they cost us to purchase. This service will take more time and expertise to complete than our PC Optimizatioin Service. We offer a free pick-up and drop-off service (See our Service Area Map). Recovery of critical data from crashed/failed hard drives (if requested) would also be an additional charge.
PC Repair Service - $99 (tax included) plus any parts/materials/data recovery charges
This is our most common service. Does your PC feel slower than when you first got it? Does it feel bloated and slugish to you? We will thoroughly inspect your system for any security vulnerabilities, undesired software or other issues that are reducing your PC's performance, and resolve them. We then perform a system-wide optimization of your operating system to give you a faster, more streamlied computer with decreased boot-up time. We will also install anti-virus software, if necessary, and verify that all critical software is up-to-date. This service requires at least 24 hours to complete and is very dependant on the speed of your computer. We now offer a free pick-up and drop-off service to everyone in our service area (See our Service Area Map).
PC Optimization Service - $69 (tax included) per device being optimized.
Every business is different so we customize our rates based on your needs! Whether you just need a short consultation with a knowledgable and experienced technology person, or you have a larger project in mind, our consulting rates are very competitive. To see what we can do for you and your company, just give us a call and let's talk!